Business Continuity Series #2 – Ensuring Security

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Brian Henderson, President

 

We recently began a blog series on technology service trends that enable business owners to enhance business continuity. The introductory blog discussed the importance of utilizing these advances, not simply for the luxury of having employees work remotely, but also for the necessity of having a disaster recovery plan in place. Read the series introduction here >

The most essential factor to highlight and what this blog will dig deeper into is the idea of security with a business’ data, employees, clients/customers and physical building through these technology service trends and improvements. Technology services have evolved enough that the security concerns have self-corrected. The age-old dilemma was how can we do this securely and access information remotely? There were issues of firewalls and allowing VPN connections without knowing the source. It was risky and concerned IT professionals knowing that the devices weren’t necessarily running on proper security software. The following technologies are just a few options owners have to ensure security and business continuity and resolve these questions:


Office Security

Automated technologies allow business owners to easily access and control the security of the physical building from an app on a smartphone, tablet or a laptop. With the touch of a button, you can ensure all of the doors in the building are locked, you can watch the surveillance cameras in place at the office and you can receive notifications when the alarm is triggered. Knowing exactly what is happening in the office without physically being present is easier than ever.


Cloud and Data Solutions

Whether your business has remote employees on a normal basis or your business needs a plan solidified for when disasters happen and force employees to work remotely, cloud and data technologies offer the flexibility you’ll need. Solutions in the form of Software as a Service (SaaS) such as many of today’s CRM Systems answer the question of accessing business information from other devices from anywhere, even away from the office. Security is not compromised through the cloud; instead, employees are required to enter credentials when accessing any information through the cloud. As the administrator, you can even tell the network to require answers to additional security questions if an employee is accessing the server from a new location or device.


SD-WAN

This solution ensures the office server will always have connection, so employees can worry less about losing data from remote locations and/or poor connection. When the network with one carrier is not performing, SD-WAN can scope out other networks seamlessly, so the issue isn’t even noticed. Administrators have full control of which carriers they want to use, though, by being able to see what networks have and have not been performing well online.


Firewalls

Businesses are going away from traditional appliance firewalls that are placed in closets and moving to network-based firewalls purchased from data centers and similar businesses. These advanced firewalls are great for businesses with multiple branch locations because everyone is working through a centralized firewall network and maintaining network consistency.

 

These are just a few of the many ways advances in technology services that have allowed for better security in businesses as well as flexibility in employee location through the development of disaster recovery plans.

Contact us for more information on any of these services. We’d love to help update your business communications technology and keep you prepared for any situation.

Watch out for our next post in the series of business continuity as we go in depth on Unified Communications as a Service.