Nursing Home Chain With Multiple Locations

 

Client:

Nursing home with 70 + locations and over 700 business lines

 

Objective:

Cut telecommunications costs and increase management capabilities

 

Solution:

  • Renegotiated all carrier contracts
  • Consolidated trouble tickets, billing tickets, orders, and MACDs
  • Project managed moving all business lines to a different carrier
  • Implemented a new Net VPN data network

 

Results:

  • Reduced direct costs by 57%
  • Significantly reduced indirect costs involved with tracking and managing numerous tickets and orders
  • Increased ROI by reducing “soft dollar costs” associated with managing multiple invoices